Frequently Asked Questions

We are based in North Phoenix and deliver throughout the entire state of Arizona — including Scottsdale, Paradise Valley, Fountain Hills, Prescott, Gilbert, Tempe, Mesa, and more. We cover up to a 300-mile radius and bring your rentals straight to your venue, home, or event space. Whether you are hosting in the Valley or the mountains, we have got you covered.

Dates fill quickly — reserve early to secure delivery availability for your event.

Yes! We offer full delivery and pickup for all events, and setup and breakdown can be added to your quote if you would like full-service support. We handle everything with care to keep your day stress-free.

Let us know your event location and we will send over a quote with delivery and setup options included.

Setup and breakdown are not included in our standard delivery — but they are absolutely available as add-ons. If you would like us to fully place chairs, tables, lounge furniture, table settings, or decor pieces, just request setup in advance and we will include it in your quote. Our trained team ensures everything is installed carefully and professionally, giving you a stress-free event day.

Let us know what you would like help with and we will send over setup and breakdown pricing along with your quote.

The sooner, the better! Peak seasons in Arizona book up fast, so we recommend reserving your rentals at least 2 to 3 months in advance. For weddings and large events, many clients secure their rentals 6 to 12 months ahead. We will always try to accommodate last-minute requests, but early booking guarantees the best selection and peace of mind.

Reach out once you have your date — even if it is a year out — to start your custom quote and reserve availability early.

Yes, we have a $500 rental item minimum (before delivery or tax). This ensures we can provide the service and quality our clients expect. If your order only includes small decor or tabletop items that can be delivered by car, we may be able to accommodate less — but if it includes furniture, tables, or chairs under $500, we likely cannot. For full-scale events, $500 is often just the starting point.

If you are unsure whether your order qualifies, reach out for a custom quote — we are happy to talk it through with you.

Yes — we require a 50% deposit at the time of booking to secure your date and rental items. The remaining balance is due 7 days before your event. This helps us reserve your inventory and prepare your order in full.

Have a question about payment methods or timing? Just let us know — we will outline it all clearly in your quote.

Yes, we understand that plans change! You can make minor adjustments up to about four weeks before your event. If you need to remove or add items, we will do our best to accommodate as long as inventory allows. Significant last-minute changes may require a rush fee.

If you need to cancel, your deposit is typically non-refundable as we reserve your items and turn away other bookings. For emergencies or early cancellations, we may offer a credit toward a future event. We are always happy to discuss your options.

Need to make changes or reschedule? Contact us early and we will work with you to keep your event on track.

Yes, please return all rental items clean and properly packed. Dishes and glassware should be free of food and drink, and linens should be shaken out and dry (no need to launder them). Protect furniture and decor from weather and stack them neatly. If you have booked setup or takedown with us, we will handle everything.

Need help with cleanup and packing? Just ask us to include it in your quote for full-service support.

If something breaks or gets damaged, we will assess it fairly. Our rental contract includes a damage waiver for minor wear and tear, but clients are responsible for repair or replacement costs for more serious damage. We offer optional internal insurance coverage up to $10,000, which can be selected at checkout to protect larger orders.

Absolutely! We love hosting clients at our Phoenix showroom. You can see our tables, chairs, glassware, and decor in person — and even build a mock table setup. Visits are by appointment, so you will get personal attention and time to explore.

If you are not local, we can also do a virtual tour or send detailed item videos. Call or email us to schedule your visit — we are happy to help bring your vision to life, one piece at a time.

In most cases, no — we do not offer customer pickup. Our trained team handles delivery and pickup to ensure every item is protected, packed properly, and arrives event-ready. This process involves careful loading, padding, and secure stacking to avoid damage. Our delivery fee covers the labor of prepping, packing, loading/unloading, and transporting your items — not just driving.

Have a unique case or very small order? Reach out — we will let you know what is possible based on your item list.